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'There is a significant commercial value to having the fastest data, particularly for bookmakers.' 'There's a deliberate delay built in and a clause in the contract stipulating that the scores cannot be published contemporaneously,' a source with knowledge of the deals told Sportsmail. Rather than publishing the scores simultaneously, however, the ATP and WTA both agreed to the delay, which is not disclosed on their sites. Under their deals with IMG and StatsPerform, live updates of ATP and WTA scores are sent directly from the umpire's chair via a tablet to the data companies, who manage the live-score feed on the official websites as well as selling it on to third parties. In a joint statement released on December 23, the ATP and WTA said the removal of the app was down to 'changes in their data feed'. To compound the issue, subscribers to the cancelled app were advised to go to the WTA website to follow live scores instead, without being informed about the built-in delay. Wozniacki's post was supported by replies from many fans furious with the service provided by an organisation supposedly tasked with promoting the most lucrative women's professional sport. 'I like to watch tennis so it would be nice to know what tournaments are happening.'Īmerican player Madison Keys simply tweeted: 'Booooooooooo' - in response to the joint ATP/WTA announcement.įormer Australian Open winner Caroline Wozniacki and prominent US player Madison Keys were among the leading voices in tennis critical of the lack of a live-score app for WTA tennis

'Since the WTA will no longer have an app, where do people check live scores and tournaments?' Wozniacki wrote on Twitter. The ATP have since launched a new live-score app but the WTA have yet to do so, leading to complaints from fans and players, including former Australian Open champion Caroline Wozniacki. Tennis chiefs' treatment of fans was widely criticised last December when a live-scoring app provided by the ATP and WTA was scrapped at short notice. 'We are working on improving the speed of the data on WTA platforms as it is a priority for us.' 'WTA has licensed its live data to StatsPerform to ensure those fans who choose to bet on tennis legally have access to real-time, official WTA scores through licensed betting operators and platform providers,' said a WTA spokesperson.